Amazon Relay

4.6
28.3K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster.

If you’re a carrier or owner-operator, you’ll like…

* Load Board that makes it easy to book loads that fit your schedule
* Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes
* Post A Truck, which automatically books loads that match truck availability
* Trips page, where you can view booked loads and assign or update drivers
* Push notifications about important updates and announcements from Relay

Drivers will enjoy…

* Free navigation on truck-friendly routes, including routing to Amazon truck entrances
* Lane guidance that tells drivers which lane they should be in while approaching their next turn
* Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule
* Load History, where drivers can view the last two weeks of loads hauled for Amazon
* Ability to report delays or disruptions to company dispatchers and Amazon
* Digital proof of delivery and bills of lading documents that make it easier to track paperwork

By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).
Updated on
Apr 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
26.7K reviews
Micah Lindsey
August 18, 2021
The navigation is usually very accurate, and the app is easy to use. The scheduling can be difficult at times, and sometimes literally impossible to keep. Often there are unrealistic unload and departure times, especially on consolidated routes, leaving the driver feeling helpless while the stops, start late and domino effect forward through the route. Most of the time the scheduling is generous on delivery and travel times, but part if the time very disconnected and ridiculous.
59 people found this review helpful
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James Henderson
October 30, 2022
I understand that change is Great however, sometimes I believe if it's not broke don't fix it. This used to be a great app. The GPS color graphics are very confusing for a professional driver trying to navigate. I cannot find the performance tab anymore, are the notifications screen for notes. the loadbord is not user friendly. no tab for payment history or Year to date on the mobile app. I am a administrator and dispatcher. this information is critical on the mobile app.
144 people found this review helpful
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Kenny Marklow
September 25, 2022
Most recent update to the navigation portion of the app is not that great. It shows the actual name of a highway like Papago instead of the 10. Not cool. Also, seems like the navigation is getting confused more often. It says "turn right and then turn right" like three times and then "recalculating". . . turn right then turn right. A few months prior to today, 09/25/22 the navigation was awesome. Not as much now. And why in the heck hasn't relay App ELD been configured for Android?
47 people found this review helpful
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What's new

Bug fixes and performance improvements