JobWatch by BigChange

3.9
80 reviews
10K+
Downloads
Content rating
Everyone
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About this app

BigChange is the all-in-one Job Management System helping field service businesses win more work, take control of their operations and deliver customer delight. Bringing customer relationship management (CRM), job scheduling, live tracking, mobile app, job finance and business intelligence into one simple-to-use system, BigChange liberates you from inefficient paper-based processes and the complexity of managing multiple different systems. Loved by office and field teams alike, our customers are achieving industry-leading results and return on investment. The BigChange team is committed to customer success, and no matter your sector or whether you have a field-based workforce of 10 or 10,000, we’re here to make a big difference to the way you work and help your business achieve unstoppable success.
Updated on
Feb 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
80 reviews
Chris Taylor
February 18, 2024
Actively runs in the background when not even logged in, and when you log out it's still running in the background. At the weekend when I'm not working I don't want this active on my phone! HOW DARE YOU.
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BigChange Limited
March 28, 2024
Hi Chris. The JobWatch app runs in the background to receive and send jobs when the app is not in use. You are able to close the app to stop it running in the background. For further support with this, please contact our RoadCrew support team at +441134571000 or support@bigchange.com. - Freddie, Product Manager
David Clark
November 4, 2023
A very intrusive app. Why does it need to run after you close it, it runs 24 hours a day. I restricted the permissions and it kicked me out and had to get a new pin to log in, WHY??? What is done with all the data they collect??? If you want your employer and this app to know the ins and out of your entire life this is the app to get 🤣😭🤡
1 person found this review helpful
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BigChange Limited
January 9, 2024
Hi David, we value your concerns. The JobWatch app runs in the background to receive jobs when the app is not in use. For data safety, see our policy: https://www.bigchange.com/privacy-policy/. For further support or any other questions, contact our RoadCrew support team at +441134571000 or support@bigchange.com. - Freddie, Product Manager
Foxy Coxy
September 7, 2021
Made to simple not easy to navigate back if you've missed anything, better alternatives available. I think the good reviews are from administration and management teams as it makes its easier for them to use but more complex for field engineers, photo uploading can be slow on basic devices. Also the once user per device is frustrating unlike other platforms where you just have a log in. They don't tell you before you sign up how much work is involved to customize it and lack of training support
9 people found this review helpful
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BigChange Limited
August 16, 2021
Many thanks for providing feedback on the JobWatch app. The management of workflows within the app is highly customisable and unique per customer, we’d suggest feeding back to your administration team if navigation is currently proving challenging. Our RoadCrew customer service team can also provide support via the help section within the app.

What's new

Bug fixes